Prepaid mobile number validity expired in 5 days after recharging with a 84 days pack

Name of Complainant Joydeep Das
Date of ComplaintJuly 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Joydeep Das:

Hi,
I had recharged my mom’s prepaid phone (number – 8116337053) with a package of Rs 598/- on the 12th of July (Transaction ID: 200712764722). This package seems to have a validity of 84 days. But since today morning (hardly 5 days) the mobile is out of network, barred with incoming and outgoing facilities.
Please resolve the issue at the earliest.

Image Uploaded by Joydeep Das:

Prepaid mobile number validity expired in 5 days after recharging with a 84 days pack

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