Pre closure amount percentage increased from 4% to 5% without inform customer

Name of Complainant Vijin Prabu
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijin Prabu:

I have taken personal loan on 2022 March, during the time of loan taken in Standard chatered bank the pre loan closure fee before 12 month is 5%+GST, 12-24 month is 4%+GST, After 24 month it is 3%. But now on after 18 month installment I am requesting to pre closure my loan but bank raised quotation with 5% loan closure fees. It is impact my family financially.

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