postpaid to prepaid conversion

Name of Complainant Hemavathi
Date of ComplaintNovember 23, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hemavathi:

I wanted to migrate from postpaid to prepaid, but Airtel has a rule , to do it only on billing date. I went to their office, it was some 4 days after my billing date. I was ready to pay the outstanding amount for same period, but still they were not ready to proceed and they asked to com next month  of my billing date. I seriously don’t understand the purpose behind us,  its really not customer friendly, i am really disappointed from it.

Image Uploaded by Hemavathi:

postpaid to prepaid conversion

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