Postpaid plan Data Cheating

Name of Complainant Ilayaraja
Date of ComplaintJuly 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ilayaraja:

I requested airtel 121 team to change my plan to 349 which will provide 40GB data and data add on connection with Rs 99 rental.

After plan change its showing only 5GB as plan data and the option is not available in app to add Data add on connection.

I sent email to provide both as they mentioned in plan sheet or to change back to 199 plan.

Nothing is happened, for their mistake why i have to pay 349+GST 18% for just 5GB data.

Image Uploaded by Ilayaraja:

Postpaid plan Data Cheating

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