| Name of Complainant | |
| Date of Complaint | July 31, 2021 |
| Name(s) of companies complained against | Bharti airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I visited the Airtel store to convert 5 mobile nos to prepaid and the store agent (Jinesh) told me they can only convert 2 mobile nos at one time. He converted my 1 no to prepaid (900477XXXX) but didn’t convert the other no. I got. To know about this only when I got the bill and messages for overdue balance when I inserted the Sim card in phone to recharge thinking my no is converted to prepaid. I complained in Airtel customer care and also wrote an email but I am still being asked to clear the bill which I m not liable to pay as a store agent didn’t move my no to prepaid
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