Postpaid billing issue

Name of Complainant Suchit Patel
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Suchit Patel:

This is regarding issue I’m facing with airtel connection. I port into airtel just two months back. I was mentioned that plan is 499 for two person and with taxes I’m gonna get plan around 550 with 40+20 gb total data and unlimited call, other details I’m sharing in screenshot. My first bill was for 26oct- 26 November of 506 And I paid it without any issue but my second bill for 26 nov- dec is 774 (8 rs call charge) so for same plan how could amount change ?

I asked same at airtel customer care and they told me that it was fraud by some fake agents (Chirag shah from selvina enterprise: details provided by Ankleshwar airtel office )So that’s first and worst experience in airtel so far. I asked them to stop my service but they denied sayind we can move your account from postpaid to prepaid only. So I’m not paying any Bill amount until I get justification on this. I want to quit airtel if this is how you treat your customer. And I’m gonna complain this on different forum as well.

Image Uploaded by Suchit Patel:

Postpaid billing issue

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