Post Paid to Pre Paid Convertion

Name of Complainant Dibyendu Banerjee
Date of ComplaintJanuary 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dibyendu Banerjee:

Hi Team,

I have visited Store and requested to convert from post paid to Pre paid for the below number

7044085490

I got SMS that this has been converted to Prepaid. However while interacting with CC service in 121, they are telling that above no is not valid.

Both Prepaid and Post Paid department are passing the ball to each other asking that this number neither belongs to prepaid or post paid.

 

Image Uploaded by Dibyendu Banerjee:

Post Paid to Pre Paid Convertion

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