| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been raising tickets to fix poor signal and frequent disconnections for last one month. Every time ticket is closed with a new excuse such as my number is not reachable, call drops, manual monitoring which I never said I will do etc. I have opted for 100Mbps plan but never get more than 30-40 Mbps . We can’t even make video calls due to frequent disconnections.
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