| Name of Complainant | |
| Date of Complaint | July 5, 2019 |
| Name(s) of companies complained against | Franke Faber India Pvt. Ltd |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is with reference to my Faber Arco Sil-k 60 BK; S.no. G1507248631
Purchased on 31st March 2016.
4th time same problem within 3 years of purchasing a Faber Chimney.
Within a year on 10th March 2017, The PCB was changed. The fan was working but the lights were blinking on the display.
This was done under warranty. but same problem of PCB again in Aug 2017. paid Rs 3000 this time.
Sept 2018-the same PCB problem again. Rs 1550 charged this time.
July 2019-the same PCB problem.
Either they put faulty parts or their quality is really bad. The most important component without which the chimney will not work, is very weak that needs to be replaced every 8 to 10 months.
Invested Rs 4550 plus 1 AMC plus servicing costs within 3 years.
What is the lifetime warranty of Faber if the most basic component is useless in its functioning
Not ready to spend a penny more on the PCB. will approach consumer forum if required.
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