Poor quality network

Name of Complainant Vishwanath Sivaramakrishnan
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishwanath Sivaramakrishnan:

Dear Team,

Inspite of repeated complaints no action has been taken to improve the quality of network. Each time I call only complaint numbers are generated but ultimately no outcome. Even the nodal and appellate officials are non responsive. The most interesting fact is whatever the number we dial it will reach customer care representatives only. Fed up of call drops. This problem is being faced by me since last 10 months. Each time we call to ask the status only extension of timeline asked by them. When requested to provide me a discount on the bill due to this poor quality network they abruptly deny and moreover authoritatively state it is the plan I have chosen for and I need to pay the same irrespective of whatever the difficulties I undergo with their services.

Below is the list of complaints for your kind perusal.

1. 31-3361128136811

2. 31-3356734844176

3. 31-3331986607645

4. 31-2533446611637

5. 31-3070639521052

6. 31-3081184657808

7. 31-2599358319643

8. 31-2839175039337

9. 31-2730237712790

10. 31-2728454643384

11. 31-2726664333684

12. 31-2599358319643

14. 31-2533446611637

Regards,

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Poor quality network

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