Name of Complainant	Nithin Antony
Date of Complaint	June 27, 2021
Name(s) of companies complained against	Vodafone'idea
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Sir,

It’s me, one of VI customer I approached the customer care executive on 06/06/2021 for a solution to network issues. And at the time he told me to wait till 09/06/2021 for resolving my issue. But it’s not get a solution even on 18/06/2021 and again I contacted  customer care executive. He told me that he is unable to solve the problem and suggest me to have a call from senior executive. On (19/06/2021) there had a call from  senior customer care executive. But it’s embarassed me to hear his answer, that it will take 3 months to resolve the issue. And also he told me that he is helpless in this case so you have to make a complaint mail it to their email. Anyway I send a complaint but there was a reply that they tried to reach me on my number. Again I replied to this that it is my actual problem. I recharged mobile with a plan for three months but  3 months will take to solve the issues. That means I will lose  the cash that, I had recharged. As a solution I opted them   to solve the issue now itself otherwise repay the cash that I had recharged.when I recharge,  They mentioned that there you will get 4G internet for the recharge.

Image Uploaded by Nithin Antony: