poor network and complaint against customer care

Name of Complainant kathir
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by kathir:

With due respect, I am writing this letter to inform you that the network and internet connection has not worked indoors for the last 2 month. I have made several calls on customer care and visit airtel center and also complaint in airtel thanks app ) but I haven’t get proper response.

As you know I am a IT job holder and all of my work is done online and for that, I need a proper network and internet connection throughout the day. My house location is exactly on the back side of the airtel center on the main road. Then Why have I to face such issues??To attain every call I have to always go outside but this is not possible for work. All airtel users facing such problems in my area. My location address as mentioned below.

I saw your advertisement for airtel fixing such type of internet,network and no signal issue so I am requesting you otherwise I have to port my all no in vodafone or jio.
Because now it is very difficult to wait for this.
It would be highly appreciated if you respond you my complaint as soon as possible. Thank you.
Address
New bus stand thanjavur
Thanjavur 613005

Image Uploaded by kathir:

poor network and complaint against customer care

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