Poor Internet service

Name of Complainant Akshay
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshay:

Hi,

My Complain ID : 6589719
I have raised it for the resolution of internet issue on 11/09/2020 around at 3.37 PM. However no resolution yet.
On the contrary when I called to know resolution time, I was informed that the earlier complain was not taken insto consideration as there was issue for whole area. A new complain ID : 6610240 was provided and I was told to again wait for the resolution!
It doesn’t make sense at all! This way GTPL will go on raising new complains and not resolve the issue.

Image Uploaded by Akshay:

Poor Internet service

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