| Name of Complainant | |
| Date of Complaint | December 26, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I had installed Airtel Extreme Fibre at Jammu on Monday, however few minutes after being installed, the wi-fi service started properly. From the last five days, I am not able to connect to my wifi broadband connection at home. There is some technical glitch in the modem which was installed by the Airtel.
Meanwhile, I have complained to customer care and from the last five days, I have called the customer care of Airtel and have lodged a complaint, however, the issue has not resolved. The service provider of Airtel in Jammu shows no concern in resolving the issue and I m still struggling without the internet.
Complaint Number: 125800250 (Airtel broadband)
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