| Name of Complainant | |
| Date of Complaint | September 5, 2023 |
| Name(s) of companies complained against | TATA PLAY |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have made recharges only the selected channels under my primary and secondary box. Under application I can able to see package cost around 350 rupees per month. But it uses expiry very early . I have contacted chat service . They tata play binge is activated. For that they are going to deduct further 350 which is not reflecting on the online application. After knowing that matter I have made further request to cancel those service by keeping only the selected channels . But no action has been taken and deducting money. Very poor service on the chat support. I have made request call from the local language. But they used to call and speak in Hindi. Which is don’t know I my home town.
Please find below details for more clarification for about my chat service request.
Subscriber Id: 1469037293
Primary box Id: 1566 monthly charge 209
Secondary box Id: 9147
Monthly charges: 141.69
Total amount shall be: 350.69
Last recharge on: 21/07/2023
Amount:1000/-
As per the last Recharge it supposed to be valid till at least 85 days.
Now it is showing expiry on 02/09/2023.
I have noticed excess deductions from the beginning of the TATA Play connection. Kindly reimburse my excess deductions.
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