| Name of Complainant | |
| Date of Complaint | December 20, 2022 |
| Name(s) of companies complained against | Mi |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My POCO X3 Pro motherboard failed due to MIUI upgrade. I was given a motherboard replacement on 05-Nov-22. The device again failed on 15-Dec less than 40 days after the motherboard replacement. The problem is the same but now the service center and POCO is saying that since the device is out of warranty I have to pay Rs 12000 for mother board replacement. This looks like a fraud as they initially replaced the motherboard with a substandard motherboard which can last only for few days and then for future failure they can charge the customer. I see many people having the same problem.
Image Uploaded by Ali Asgar Parekh:
