Please is about my bundle.

Name of Complainant Akosua oyamekyei
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akosua oyamekyei:

Please I am very disappointed about your services.i am new customer to your network.but what happened it put me off from using your services again.you are company that you need to be honest.if you said to customers to buy a bouñdle eg 10 bundle which lasted for 30days,And if you text the person need to top up so if you need to renew the boundle there  will  be enough credit.and  if the person top up. the time  you need to renew the boundle . You said if the person don’t have no credit.and you want the person to top up again.which is cheating.if you said  the boundle need to  least for 30days it should.the old top  up should got nothing to do with the new top-up.is very bad.

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Please is about my bundle.

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