Plan is activated but outgoing call and internet can’t be used

Name of Complainant Deepak Kumar MS
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepak Kumar MS:

With reference to above complaint title. ( I had recharged for 598 Rs place on 6th June which showed failed then I recharged for 599 Rs plan on 7th June after this recharge 598 Rs plan was also Activated then I had called to customer care and one plan was cancelled and refunded then problem raised ). And then I  given the complaint on 12th of June and it was not resolved so I recharged for again with new 48rs plan for 28 day. After that again I am facing same problem so again gave complaint on 12 July and they said it will be resolved by 17th July but still it’s not resolved. Whenever I call they’re asking for 48 hrs and taking 4 day’s and still it’s not solved. Still now I have spoken with 4 supervisor if airtel customer care. Problem not solve. And without solving there are closing the complaint as it’s resolved it’s very bad for their part. Please take a ever serious action against them.

Thank you

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Plan is activated but outgoing call and internet can’t be used

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