Plan change and bill problem

Name of Complainant RAKESH KB
Date of ComplaintNovember 21, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by RAKESH KB:

  1. I have been using airtel dongle since april 2019
    I was not informed properly by the airtel outlet representative from palakkad nurani branch.
    I am not able to change postpaid combo sim plan after 3 months( as they informed it is possible )
    Now i am not  using airtel for internet facilities since september but i am helpless that i am suspended my services and charged even after no use
    What to do??
    My main ported sim is also suspended (9400667566)
    Please do the necessary waver in favour of me and help me and also please save customers by providing proper information
    Thank you
    my airtel mobile number is 8138050111
    Show quoted text
    Dear Customer,

    This email ID is not registered against Airtel number 9400667566. Click Here to authenticate your account and help us process your request.
    If your query is related to some other number, please mention that number in subject line and reply to this mail.

    Warm Regards,
    Bharti Airtel Ltd.

    On Fri, 18 Oct 2019 at 02:35 PM <r4raku@gmail.com> wrote:
    Show quoted text

     

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Plan change and bill problem

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