Placed an internet order (and paid) over a year ago at Fourseas.com and never received product nor refund

Name of Complainant Dominique Karg
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dominique Karg:

ordered from FourSeas over a year ago and paid in full, $7,091.00. After they didn’t deliver on time I followed up towards the end of last year and indicated that I’d be willing to wait until April of 2022.
At the beginning of July I requested a refund, and was ignored for weeks.
After I finally got ahold of a representative, I received an email confirming the amount to be refunded on 7/29.
On 8/9 they indicated they needed 7-10 more days for the refund.
On 9/9 they acknowledged receiving my BBB complaint and again promised refund.
I never received any merchandise and at this point I don’t know how to get my money back from them.

Image Uploaded by Dominique Karg:

Placed an internet order (and paid) over a year ago at Fourseas.com and never received product nor refund

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