Phonepe wallet closure account money doesn’t refund

Name of Complainant Ritesh Kumar
Date of ComplaintJanuary 14, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Ritesh Kumar:

I had deposited Rs3950 (UPI) in my Phonepe Account wallet on 12/01/2023. After that i came to know that the withdrawal option of wallet was not available so i had to close the account on that same day itself. They told me that the amount will be credited back to source (Bank account) within 24 hours. So i waited but there was no response from their side. I raised my issue through customer care support. They told me that there was some technical issue so i have to wait more and assure me that i will get the refund.Till now there is no response and i didnot receive the refund.

Image Uploaded by Ritesh Kumar:

Leave a Reply

Your email address will not be published. Required fields are marked *