| Name of Complainant | |
| Date of Complaint | November 25, 2018 |
| Name(s) of companies complained against | Bhim App, Phonepe, UPI |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My transaction of ₹1500 done via PhonePe app account to a Bhim app Account is showing success but the money is not credited to the beneficiary. I contacted the the source as well as the destination bank and both have refused to look into this matter saying that “Since this is not a direct bank to bank transaction therefore we cannot help”. PhonePe is refusing to entertain a help ticket saying they have received confirmation from the destination bank. The recipient’s bank account as well as the Bhim Account both show that the transaction was not at all success and there is no money transaction done. What should I do?
PhonePe Transaction ID : p1811242235012745098907
UPI Reference No: 832888996687
