| Name of Complainant | |
| Date of Complaint | June 1, 2022 |
| Name(s) of companies complained against | Phonepe |
| Category of complaint | Electricity |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I paid my electric bill amount of 4053inr to WBSEDCL via Phonepe app on 3rd Dec, 2021. But somehow my money got debited from my bank (Union bank, AC no: 591002010013883), but never reached my electric office (Transaction ID: T2112030920240340688648, UTR: 133740627041). When I submitted written complain in both Union Bank, Bagnan branch and Electric office, they confirmed the money got stuck in phonepe payment process. It has been almost 5 months that I have been trying to get my money back. I have submitted complain in NPCI too. Please help, I’m in big trouble.
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