Phonepe charging extra for utility bills and online mobile recharge

Name of Complainant Raj Shekhar
Date of ComplaintMarch 15, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj Shekhar:

Phonepe is charging extra for online mobile reacharge(example: if a mobile recharge pack is Rs.199/-, phonepe charges Rs.200/- or Rs.201/-, similarly, if my electricity bill is Rs.412/-, phonepe charges Rs.413 or Rs.414/-) which is fraud, unethical, wrong practice and can be called as extortion. Where as, Gpay simply helps me pay my bills as mentioned in the bills or even does my recharge for the same recharge package as mentioned by the service provider.

Image Uploaded by Raj Shekhar:

Phonepe charging extra for utility bills and online mobile recharge

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