| Name of Complainant | |
| Date of Complaint | December 5, 2021 |
| Name(s) of companies complained against | Phonepe |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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This is Uma Mahesh , I hold an Account in Bank of India ,Neredmet,Hyderabad.My customer ID is 194685080, Account number is 864110110018272. I wrongly credited 5,000 on 25/11/2021 (Thursday) through phonepe due to some fraudulent activity , which I realised later and went to Bank branch on 26/11/2021, early morning 9:30Am to inform this and know if this can be traced and somehow this can be reversed.i was told that they will revert by evening. ( So lethargic approach, I guess such complaints to be treated on priority ) Don’t know why comman man treated so casually?
Unfortunately ,I got no response from the branch till now . My Transaction details are as Attached
