Name of Complainant	Sheik Dhouth
Date of Complaint	July 10, 2024
Name(s) of companies complained against	FedEx
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Someone called me claiming to be from the FedEx Mumbai branch. They said I had sent a parcel from Mumbai to Taiwan on July 3, 2024, which is currently held at Customs and requires my confirmation. The parcel was allegedly sent using my Aadhar card.

Parcel Number: 728932129197
Parcel details:
– 5 Passports
– Free credit card
– One Laptop
– 4 Kg of Clothing
– 200 grams of MDMA (Drugs)

Payment was made using an ICICI credit card with the last four digits 2124, amounting to 15,625 INR.

Department name: FedEx Mumbai branch
Sending date: July 3, 2024
Receiver Name: Mr. Zhang Lim
Contact: +8862737889
Address: 112/3 SANBEI Road, Taipei City, Taiwan – 104001

I said I had not sent any shipment. They asked me to come to Mumbai to raise a complaint with the Cyber Crime Department. I questioned why I needed to go to Mumbai and said I would raise a complaint with the Tamil Nadu Cyber Crime Department instead. They insisted three times that I confirm whether to forward the call to the Cyber Crime Department for online complaint registration. I agreed, but after waiting for 2 minutes, the call disconnected. They said they would call back but did not.

Received call from mobile number: 9996524504
Name: Sundeep Mandal

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