phone recharge not done

Name of Complainant Reliance Jio Infocomm
Date of ComplaintDecember 7, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Reliance Jio Infocomm:

I have recharged for 99 and still the recharge is not done. when inquired they said i have wrongly recharged for the jio phone pack rather than smart phone pack that is rs98. to which i agreed to forgo my 1re if you can change it to 98 plan they did not agree. i am here not asking for the refund nor something for free, but this resolution is not customer satisfying. i have been calling since morning nearly 10times. all the time they disconnect saying you will get a call back. request# MR0000JLUA8M. my hard earned money. i don’t know what will they even get with that 99rs but an unhappy customer.
ph#9080344884. 9884588798

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phone recharge not done

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