| Name of Complainant | |
| Date of Complaint | November 18, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered nothing phone 2 cost 37000 on 7th oct for exchange of my old cost 10400 , but the new phone is delivered and pickup of my old phone is cancelled without my knowing and without asking me , after calling them they said this:
*Important Exchange Update: Mobile Order*
Since exchange as part of your *Nothing Phone 2 Dark Gre* order was not completed, you can *sell your old product through PhoneCash* option on our app.If *PhoneCash value is lower than the earlier exchange value*, a *Flipkart Gift Card* equivalent to the difference will be given within *24 hours of the old product being picked*. follow these steps and claim the Gift Card offer *within 7 days*:
after seeing this i placed my sell back offer on 27 oct it gor cancelled on 1 nov , then i placed the sellback offer on 1 nov , it got cancelled on 6 nov it also got cancelled on 9th nov , again it got cancelled on 11th nov. Again I placed sell back order on 12th nov and again it got cancelled on 18th nov.
now four times it is being cancelled and they are cancelling it without informing me and no pickup delivery gujy is calling me , i request them to take my old product and give my offer amount of 10400 .
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