| Name of Complainant | |
| Date of Complaint | March 29, 2022 |
| Name(s) of companies complained against | IDFC FIRST BANK |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was contacted by IDFC Bank to purchase a personal loan from them. I had no idea what the implications would be, and the money was deposited to my account with a 15% return on investment, whilst other banks offered less than 10%.
When I contacted them to share the foreclosure letter, I was astonished to see that they had added a 5% penalty on the principle amount, plus taxes, which would total nearly $50, 000 if you acquired a ten-lakh loan.
One of the customer service representatives advised me not to foreclose on the loan since they may offer me a lower return. I’ve sent many emails and called customer service, but have received no answer.
@IDFC Bank, please provide the highest ROI to customers that pay on time.
Sharan, your customer service representative, is the worst person I have ever met
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