Paytm validates invalid merchant details

Name of Complainant Yash Jain
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Yash Jain:

I made one prepaid transaction to “THE INDIAN CLOTH” company via Paytm. Payment was successful and amount was deducted from my account. However the merchant didn’t deliver the products. On raising multiple complains through Paytm helpline , they provided me the merchant’s number which is invalid. Paytm executives are not reversing the transaction neither are they provide valid KYC details of the merchant.

Image Uploaded by Yash Jain:

Paytm validates invalid merchant details

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