| Name of Complainant | |
| Date of Complaint | July 22, 2020 |
| Name(s) of companies complained against | one97 communications limited |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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UPI Transation Not Sucessful
| Inbox | x |
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Jul 7, 2020, 2:05 PM | |||
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Dear Customer,
This transaction with wallet Txn Id 29759826776 done on 01/05/2020 02;48 PM for Rs. 800 is successfully processed at our end
As verified from above information, the correct amount has been added to the receiver’s paytm wallet.Kindly ask the receiver to login his paytm wallet and visit the passbbok section to know the balance information.
Regards,
Nodal Officer Desk
Paytm Payments Bank
ref:_00D28dppr._5000K2E9w0E:ref
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Jul 7, 2020, 6:28 PM | |||
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Dear sir,
it is transferred to bank account via send to bank section in paytm. please check once again
With Regards,
CD Sharma
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Jul 7, 2020, 6:29 PM | |||
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Jul 6, 2020, 9:12 PM | |||
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Dear sir,
he is not using paytm. so i had directly transferred his bank account. he was denied
kindly share any evidence
when u fell free then call me . so i can close this matter shortly
With Regards,
CD Sharma
—
With Best Regds,
CD Sharma
chandushiv47@gmail.com
Contect – +91-9463196593
Skype- pchandu83
www.jbmtutorial.com
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Jul 8, 2020, 1:38 PM | |||
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Dear Customer,
We request you to fill the indemnity form attached in order to reverse the amount in your paytm wallet. Kindly fill the details mentioned in the form and send us a signed scanned copy
Please note that this case shall be auto closed in 4 days if we do not receive the signed copy of the indemnity form from your end
To know more, visit our blog Click here
Regards,
Nodal Officer Desk
Paytm Payments Bank
ref:_00D28dppr._5000K2EhvUc:ref
…
[Message clipped] View entire message
Attachments area
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Jul 8, 2020, 3:22 PM | |||
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Dear Sir,
Pleaser find here enclosed form for reference
With Regards
Chandradeep sharma
On Tue, Jul 7, 2020 at 2:05 PM Nodal Officer <nodalofficer@paytmbank.com> wrote:
Dear Customer,
This transaction with wallet Txn Id 29759826776 done on 01/05/2020 02;48 PM for Rs. 800 is successfully processed at our end
As verified from above information, the correct amount has been added to the receiver’s paytm wallet.Kindly ask the receiver to login his paytm wallet and visit the passbbok section to know the balance information.
Regards
,Nodal Officer Desk
Paytm Payments Bank
ref:_00D28dppr._5000K2E9w0E:ref
With Best Regds,
CD Sharma
chandushiv47@gmail.com
Contect – +91-9463196593
Skype- pchandu83
www.jbmtutorial.com
Attachments area
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Jul 8, 2020, 3:23 PM | |||
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Dear Customer / प्रिय ग्राहक,
For further communication, kindly reply on the latest email received from us and do not initiate a new email or reply on old emails. Please note that the nodal officer is available from 10 AM to 6 PM, except on Sunday and bank holidays
=================================================================
Kindly note that this is an auto generated acknowledgement email. Your ticket no is 166907803. In case you haven’t given the below information, kindly provide the necessary details by replying to this email. It would help us to resolve your query faster.
- a) Query reference number (generated through Paytm App or by calling helpline number)
**As nodalofficer@paytmbank.com is an escalation point, we request you to share the Level 1 query reference number generated through the 24×7 Help in Paytm App or by calling our our 24×7 helpline number Phone – 0120-4456456
- b) Paytm registered mobile number
- c) Transaction ID (if any)
=================================================================
कृपया ध्यान दें कि यह एक स्व – उत्पन्न ईमेल है। आपका शिकायत संख्या 166907803 है।
यदि आपने नीचे दी गई जानकारी नहीं दी है, तो कृपया इस ईमेल का उत्तर देकर आवश्यक जानकारी प्रदान करें। यह हमें आपकी समस्या को तेज़ी से हल करने में मदद करेगा।
- a) क्वेरी संदर्भ संख्या (पेटीएम ऐप के माध्यम से या हेल्पलाइन नंबर पर कॉल करके)
कृपया ध्यान दें, nodalofficer@paytmbank.com एक वृद्धि बिंदु है, हम आपसे अनुरोध करते हैं कि कृप्या आप पेटीएम ऐप के 24×7 सहायता से या हमारे 24×7 हेल्पलाइन नंबर: 0120-4456456 पर फोन करके प्रथम स्तर पर उत्पन्न शिकायत संख्या साझा करें।
- b) पेटीएम पंजीकृत मोबाइल नंबर
- c) ट्रैन्ज़ैक्शैःआईडी (यदि कोई हो)
Regards/ सादर,
Nodal Officer Desk / नोडल अधिकारी डेस्क
Paytm Payments Bank / पेटीएम पेमेंट्स बैंक
===========================================================
Disclaimer – Please do not share confidential information such as your image of your card, Card Number, PIN, CVV or OTP with anyone.
डिस्क्लेमर – कृपया अपने कार्ड की छवि, कार्ड नंबर, पिन, सीवीवी या ओटीपी जैसी गोपनीय जानकारी किसी के साथ साझा न करें।
CAUTION: This email originated from outside of the organization. Do not click or open attachments unless you recognize the sender and know the content is safe.
Dear Sir,
Pleaser find here enclosed form for reference
With Regards
Chandradeep sharma
On Tue, Jul 7, 2020 at 2:05 PM Nodal Officer <nodalofficer@paytmbank.com<mailto:nodalofficer@paytmbank.com>> wrote:
Dear Customer,
This transaction with wallet Txn Id 29759826776 done on 01/05/2020 02;48 PM for Rs. 800 is successfully processed at our end
As verified from above information, the correct amount has been added to the receiver’s paytm wallet.Kindly ask the receiver to login his paytm wallet and visit the passbbok section to know the balance information.
Regards,
Nodal Officer Desk
Paytm Payments Bank
ref:_00D28dppr._5000K2E9w0E:ref
—
With Best Regds,
CD Sharma
chandushiv47@gmail.com<mailto:chandushiv47@gmail.com>
Contect – +91-9463196593
Skype- pchandu83
www.jbmtutorial.com<http://www.jbmtutorial.com>
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Jul 8, 2020, 3:31 PM | |||
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Dear Customer,
The wallet transaction id you filled over the indemnity form is not correct .Kindly fill the correct Txn Id which is 29759826776 on the form against the respective field.
Regards,
Nodal Officer Desk
Paytm Payments Bank
ref:_00D28dppr._5000K2EiJPv:ref
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Jul 10, 2020, 5:40 AM (12 days ago) | |||
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Hi CD Sharma,
This is with reference to your complaint registered with Paytm on 7/7/2020 6:28 pm for ticket no 166844007. We haven’t heard back from you on this for some time and trust that it’s been resolved by now. If not, let us know in the next 24 hours & we will be happy to sort it out for you.
Have a great day!
Thanks and regards,
Paytm Care
ref:_00D28dppr._5000K2EhvUc:ref
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Jul 10, 2020, 5:40 AM (12 days ago) | |||
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Hi CD Sharma,
This is with reference to your complaint registered with Paytm on 8/7/2020 3:23 pm for ticket no 166907803. We haven’t heard back from you on this for some time and trust that it’s been resolved by now. If not, let us know in the next 24 hours & we will be happy to sort it out for you.
Have a great day!
Thanks and regards,
Paytm Care
ref:_00D28dppr._5000K2EiJPv:ref
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Jul 12, 2020, 5:39 AM (10 days ago) | |||
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Hi CD Sharma,
This is with reference to your complaint registered with Paytm on 7/7/2020 6:28 pm for ticket no 166844007. We haven’t heard back from you on this for some time and trust that it’s been resolved by now. If not, let us know in the next 24 hours & we will be happy to sort it out for you.
Have a great day!
Thanks and regards,
Paytm Care
ref:_00D28dppr._5000K2EhvUc:ref
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Jul 12, 2020, 5:39 AM (10 days ago) | |||
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Hi CD Sharma,
This is with reference to your complaint registered with Paytm on 8/7/2020 3:23 pm for ticket no 166907803. We haven’t heard back from you on this for some time and trust that it’s been resolved by now. If not, let us know in the next 24 hours & we will be happy to sort it out for you.
Have a great day!
Thanks and regards,
Paytm Care
ref:_00D28dppr._5000K2EiJPv:ref
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Jul 14, 2020, 10:10 PM (8 days ago) | |||
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Dear sir,
we are awaiting your favour reply. please share contact no or call me
With Regards
CD Sharma
9463196593
On Sun, Jul 12, 2020 at 5:39 AM Nodal Officer <nodalofficer@paytmbank.com> wrote:
Hi CD Sharma,
This is with reference to your complaint registered with Paytm on 8/7/2020 3:23 pm for ticket no 166907803. We haven’t heard back from you on this for some time and trust that it’s been resolved by now. If not, let us know in the next 24 hours & we will be happy to sort it out for you.
Have a great day!
Thanks and regards,
Paytm Care
ref:_00D28dppr._5000K2EiJPv:ref
With Best Regds,
CD Sharma
