Paytm postpaid promise me to waived off my late fees charges

Name of Complainant Amit
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit:

I have been a customer of Paytm’s postpaid service for some time now. And last month’s due payment was doing through paytm app but we got error again and again. then one of the paytm postpaid’s executive was called me and the due amount was cleared through upi request . and he said ” don’t worry sir your late fees is waved off ”

I am writing this because I am deeply disappointed with the customer service and the promises they have made to me. I was promised that my late fees would be waived off; however, they are refusing to do so. I feel cheated and betrayed by their false promises.
Please do something about this.

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Paytm postpaid promise me to waived off my late fees charges

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