Paytm postpaid is not use due to upgrading issue this option is not shown plz help me

Name of Complainant	Akash Dinkar Chaudhari
Date of Complaint	June 12, 2021
Name(s) of companies complained against
Category of complaint	Electricity
Permanent link of complaint	Right click to copy link
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Text of Complaint by Akash Dinkar Chaudhari:

Upgrade is not shown in apps plz help me or call me

Image Uploaded by Akash Dinkar Chaudhari:

Consumer Complaints Court