| Name of Complainant | |
| Date of Complaint | July 30, 2023 |
| Name(s) of companies complained against | paytm payments bank |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Someone who is unknown to my father (third person) logged in my father’s paytm account on another device which is not in my father’s knowledge & took paytm postpaid of 60,000 rs thorugh my father’s account & purchased Amazon gift cards. Whereas my father hv not done any transaction of 60,0000 or any amount. This is a fraud transactoin done through this number – 7478119112. Fraudster is trying to show as if my father has taken credit of 60,000 but the truth is he hasn’t. My father wasn’t even using Paytm for more than a year & he didn’t even had complete Paytm KYC.
My Father wanted to use Paytm but he didn’t have a complete Paytm KYC, so we went to patym authorized store for KYC, the store person checked my father’s pan card & aadhar but denied KYC saying that Paytm is not accepting KYC’s as of now! After few days. My father received a call from mobile no – 7478119112 for KYC updation when my father picked up the call, the person on the call said that he is from Paytm & wants to confirm my father’s details for KYC. He already knew that my father wanted to complete KYC & already knew all my father’s personal details like Pan card no, DOB, email id etc. My father didn’t share any personal details, after few minutes the person cut the call, my father again called the same number bt no one received or it was out of reach! Had no idea wt happened, till my father strted rvng recovery calls!
I request you to kindly act against that person & Paytm for leaking my father’s personal detail
