Name of Complainant | |
Date of Complaint | April 18, 2021 |
Name(s) of companies complained against | Goair |
Category of complaint | Airlines |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi Team,
I,chumki am bound to raise a complaint against Paytm since last 1month I have been following up with them for my refund after I received a confirmation from my airlines that they have already refunded back to Paytm for the 2 flight ticket that was cancelled from their end which was booked on 2nd june’2020 last year.paytm booking id was 1057391124.
Every time I’m calling the customer care they are just saying that they have received the refund amount from airlines and their refund dept is working on it and everytime they are saying they can’t say when it will be processed and will have to wait for 7-10days.
I have written several reminder mails 5mails and simultaneously called their customer care but it’s useless they are not working atall.
No proper response I’m getting f on them over the mail and each time when I call I am asked to wait for 10days.
Very pathetic service they are providing as how long does it take to refund back the amount to the customer when even they are admitting that they have received the refund already from airlines.Now it has been 1month that I have been waiting to get my refund from Paytm.
Request you to kindly look into this matter urgently and resolve it please.
Image Uploaded by Chumki Naha: