Paytm Merchant EMI cancellation

Name of Complainant Anvitha GR
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Anvitha GR:

Hi Sir, this is with regards to I have booked 2 indigo flight tickets from Paytm, I had selected HDFC EMI option due to personal issue I had to cancel the flight tickets, I received message saying partially refunded, but after some days that EMI has been generated now, I contacted HDFC bank they told they can not cancel the EMI paytm should only do, I contacted paytm later they are telling they can not cancel the EMI bank should only have to do, now I have to pay the bank Rs 13,888, please help me on this
And I am not able to contact the paytm people to explain the problem

Paytm reply,Bank statement and tax invoice attached for your reference
Thanks
Anvitha

Image Uploaded by Anvitha GR:

Paytm Merchant EMI cancellation

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