| Name of Complainant | |
| Date of Complaint | October 22, 2018 |
| Name(s) of companies complained against | PAYTM MALL |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I had order a washing machine via Model Number-LG-7kg semi automatic Top Load washing machine(P8071N3FA,Dark Blue) from paytm mall on 10th oct and its shipment date was 12th oct and expected delivery date was 15th oct than i had registered a complain on paytm regarding status of tracking on 14th and 15th oct (Complain Number: 91112808) than paytm executive told me that my delivery is delay due to partner end and they will delivered my product as soon as possible but after making continous call on paytm i got an update that my product will shipped on 16th oct and got delivery on 19th october than again i had called paytm on 19th oct because my product was still undelivered at that time than paytm executive disconnect the call after waiting for 40-45mins on call by saying that his senior advisor is busy in another calls and after that call my product is showing out for delivery on paytm mall but till now i have not received my product and its showing out from delivery from 19th october. Resolution Demanded: Get damages for financial loss and mental agony (Damage amount: 20000 ) Complaint filed by: Prafful Gupta Email: ishugupa290495@gmail.com Mobile: 9910944232
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