| Name of Complainant | |
| Date of Complaint | August 22, 2019 |
| Name(s) of companies complained against | Merchant Account |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
Issue :
I got a offer message from a number, claims to be paytm, I was informed i would get 700 Rupees cashback, if the KYC registration is done.(link and site was with the paytm name, alos with the logo, no difference). I was aware usually we get paytm offers and fact of thinking paytm valid offer, registered to the link (Link: ), Then he asked me to perform the 2000 rupees transaction to avail the 700 rupees offer. We called the number no response since then, Thought this is paytm “secure” company and was still waiting, then all of a sudden after 3 weeks, when I had the big amount transaction from a customer 10,000 rupees, in a next minute my paytm wallet was empty.
When called paytm, the agent name Sachin Kumar, says they have no answer for all the questions and cannot give any details apart from the name and the case ID I called for.
When I asked, how can any one take my money with out informing me from my paytm wallet, they have no answer, It is 10,000 Rupees. They are liable to pay me.
With out my consent the money was taken and i want it back, because if they cannot stop scam or fraud, then atleast they will have to inform or send OTP if i do the transaction.
Note : there was no OTP received, straight away amount gone.
Image Uploaded by Mohammed Nadeem:
