Payments was done twice but no refund

Name of Complainant Hanamant
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Hanamant:

I had made the payment to Simpl on Feb 10 twice as they were showing failure in first UPI payment. Actually money got deducted both the times but no refund. Attached UPi references. NO Action taken even after contacting simpl helpline many times.

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