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PAYMENT WITH UPI AND RECEIVED EMAIL OF ORDER NO BUS STILL PRODUCT IS NOT DELIVERED. DID EMAIL TO COMPANY BUT NO RESPONSE

Name of Complainant Dr Niravkumar R Joshi
Date of ComplaintJune 11, 2025
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr Niravkumar R Joshi:

PAYMENT WITH UPI AND RECEIVED EMAIL OF ODER NO BUS STILL PRODUCT IS NOT DELIVERED. DID EMAIL TO COMPANY BUT NO RESPONSE. ASLO CALL AND WHATSAPP TO CUSTOMER CARE OF REGALIA COMPANY BUT DID NOT RECREIEVED CALL. MY REQUEST TO REFUND MY MONEY PAID 749 THROUGH UPI BUT NOT DOING REFUND OF MONEY PAID. MY COMPLAINT FOR REFUND MY MONEY OR SEND ME MY ORDRED PRODUCT.

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2 thoughts on “PAYMENT WITH UPI AND RECEIVED EMAIL OF ORDER NO BUS STILL PRODUCT IS NOT DELIVERED. DID EMAIL TO COMPANY BUT NO RESPONSE

  1. Dear Niravkumar R Joshi,

    Thank you for reaching out to us. We sincerely apologize for any inconvenience you’ve experienced regarding your recent order with Regalia (www.beregalia.com).

    Upon reviewing our records, we would like to inform you that your order (Order No: 1749416768) was successfully delivered on 13th June 2025. The delivery confirmation, along with tracking details, has also been recorded with our logistics partner.

    If you have not received the package personally or believe there has been a delivery error, we kindly request you to share the following details to help us investigate further:

    Proof of delivery is here url – https://www.ithinklogistics.co.in/postship/tracking/21025842723806
    You can track the delivery proof here.

    Please rest assured that we are committed to resolving this issue as quickly as possible. If your product was not received despite the delivery status, we will coordinate with our courier partner and take appropriate action, including a possible re-shipment or refund based on the investigation outcome.

    Thank you for your patience and understanding. We are here to help you.

    Warm regards,
    Customer Support Team
    Regalia Brands
    http://www.beregalia.com

  2. Dear Niravkumar R Joshi,

    Thank you for reaching out to us. We sincerely apologize for any inconvenience you’ve experienced regarding your recent order with Regalia (www.beregalia.com).

    Upon reviewing our records, we would like to inform you that your order (Order No: 1749416768) was successfully delivered on 13th June 2025. The delivery confirmation, along with tracking details, has also been recorded with our logistics partner.

    If you have not received the package personally or believe there has been a delivery error, we kindly request you to share the following details to help us investigate further:

    Proof of delivery is here url – https://www.ithinklogistics.co.in/postship/tracking/21025842723806
    You can track the delivery proof here.

    Please rest assured that we are committed to resolving this issue as quickly as possible. If your product was not received despite the delivery status, we will coordinate with our courier partner and take appropriate action, including a possible re-shipment or refund based on the investigation outcome.

    Thank you for your patience and understanding. We are here to help you.

    Warm regards,
    Customer Support Team
    Regalia Brands
    http://www.beregalia.com

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