Payment taken but product not dispatched. Even order to getting cancelled

Name of Complainant Balpreet Singh Ahluwalia
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balpreet Singh Ahluwalia:

I am a plus customer of flipkart whom they promise quick delivery and priority customer care service, when i am harassed so much i cant imagine situation of many normal customer here complaining about their issues.

I ordered grocery items on 11th May delivery commitment for 14th May,revised delivery commitment of 18th May. Till date products are not dispatched,customer care is worthless. Trying to cancel order since 15th May,everytime I cancel order,it again shows as open and ready for dispatch again.

People please think before you buy from flipkart and never make pre payment your order on flipkart,always consider cash on delivery.

If the problem comes they only give 48 hours resolution excuse,but no resolution.

Time to say bye bye to flipkart and to start buying from Amazon

Image Uploaded by Balpreet Singh Ahluwalia:

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