| Name of Complainant | |
| Date of Complaint | September 8, 2020 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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There is a concern where my payment is successful and recharge is not done. I have chatted multiple times but not received a single resolution.
I have done the recharge through indusind net banking and I got the confirmation msg that recharge is successful but jio customer team declined the same.
Payment Merchant Id- PHY5B3H5O3FF Payment Reference no N-JVYFHEP-J9SLKQK-GV1RO4D.
Snapshot has been attached for your reference.
Hey, Recharge of Jio MOBILE 6201411095 for Rs.149.0 was successful. Payment Reference no N-JVYFHEP-J9SLKQK-GV1RO4D.
Need resolution please.
Image Uploaded by 7827507379: