Payment successful but couldn’t track the order

Name of Complainant Jyotiprakash Mohanty
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Jyotiprakash Mohanty:

I ordered a soap fron ghar soap worth 299( buy 1 get 1) on 1 jan 2025. The payment got successful immediately but later when i opened the website to track the order, it shows to put the order id but the thing is when i ordered that, they didn’t gave me the order id. And now i was not getting any kind of update from them even they didn’t even reply the mails i have sent to them.

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