payment of pessat done money deducted from bank but on the pes website it shows payment failed

Name of Complainant	vaishnav rajesh
Date of Complaint	November 15, 2022
Name(s) of companies complained against
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by vaishnav rajesh:

payment of pessat done money deducted from bank but on the pes website it shows payment failed
payment done through paytm UPI QR code scan

Image Uploaded by vaishnav rajesh:

Consumer Complaints Court