Payment not reversed back to account.

Name of Complainant Carol Dsouza
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Carol Dsouza:

I had ordered few groceries from ‘Dmart ready’ app. (Order no 25330591 ) Online Transaction done through UPI payment app from IndusInd Bank. Amount of Rs 1533/- has been debited from my Indusind Bank account and shows that payment done to billdesk@hdfcbank but still ‘Dmart ready’ app shows payment has failed as they have not received payment. UPI app notification showing that Payment is done to billdesk@hdfcbank (UPI ref ID 103823093488 and Google pay Transaction ID CICAgKCrg7yrfg ) is attached herewith for your reference.

Image Uploaded by Carol Dsouza:

Payment not reversed back to account.

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