Payment not refunded for New Fibre Connection that was Not Installed

Name of Complainant Naman Kumar Modi
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Naman Kumar Modi:

Story – I had initiated a connection request yesterday for the Airtel Optical Fibre Broadband Connection. Your Executive completed the registration process for the same. For this process, I had also Made a Payment to Airtel of Rs. 3536/-.
Today, As per your executive this Fibre connection is not possible at the required location i.e. Bansi Trade Center, Hukumchand Ghantaghar Chouraha, MG Road Indore.
Request – Please initiate the refund of Rs. 3536/- (Same Amount) to me. As I am only interested in Fibre Connection. And please initiate this now, at the earliest.

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Payment not refunded for New Fibre Connection that was Not Installed

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