Name of Complainant	pallavi
Date of Complaint	October 16, 2021
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have purchased few items on 26th Sep for amount of 3532/- amount is debited form my account and Amazon is declining that they haven’t received the said amount. On there request I contacted my bank(HDFC) where they also confirmed me that amount is debited and credited to Amazon with all the relevant evidence.
Customer care of Amazon is also not supportive
Below are the details for your reference. S. No. PayU ID Date Merchant URL Transaction ID Transaction Fee Discount Amount Payment Type Payment Gateway Bank Name Status Product Info Customer Name Last name Address1 Address2 City State ZipCode Customer Phone Customer IP Address Name on Card Card Number Merchant Settlement UTR Merchant Settlement Date Refund Success Date Customer Email Bank Reference No 14014536508 1 14014536508 26/09/2021 19:02:25 amazon.in NXlWqrUdQHT5n3hf8gXdYJIDkDnyCbnPpDN 3532.25 0.00 3532.25 Net Banking HDFCNB HDFC Bank Captured productinfo firstname – – – – – – 103.208.69.188 – – – – – 212694272145

Please solve the issue and help me in this matter

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