Payment not posted even though Airtel issued receipt and has BBPS ID

Name of Complainant ASTRI SALES AND SERVICES PRIVATE LIMITED
Date of ComplaintSeptember 5, 2024
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by ASTRI SALES AND SERVICES PRIVATE LIMITED:

Hello Sir,
Made a payment Airtel and on successful payment when i received last month bill last paid this amount Rs 1351.34 is not reflecting and shown the same as unpaid. Following continuously with Airtel but till now there is no resolution provided by them. BBPS ID of the payment is BD014200BAEAAAFP9YRN. Also shared with Airtel Credit card statement, Gpay screenshot and Airtel receipt (received after making successful payment.) and related Airtel Bills. Date of payment: 18/07/2024 11:09 AM.
Thank you.
Best regards,
Rakesh Gupta

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