Payment made but not updated in the system by Airtel

Name of Complainant Kuntal Bhowmick
Date of ComplaintJanuary 15, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Kuntal Bhowmick:

hi Team

My name is Kuntal Bhowmick using an Airtel Postpay connection I have added an add on number in my plan for which I receive a combine Bill. On 15th dec 18 I made a payment of 436₹ on my add on number via paytm for which I received paytm transaction reference 21933837443 and Airtel transaction ref 181215154732. However this payment rever got reflected on my number and after multiple follow up they are yet to resolve this.

can anyone assist me to raise a consumer complaint on them.

Regards

Kuntal Bhowmick

8286281661

Image Uploaded by Kuntal Bhowmick:

Payment made but not updated in the system by Airtel

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