Payment issue and Auto debit fraud

Name of Complainant R. Krishnamoorthy
Date of ComplaintJune 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by R. Krishnamoorthy:

I have taken a mobile loan from DMI finance on 20th Jan 2020. Loan ID DMI0006077279 in the name of krishnamoorthy. After paying 2 months emi they activated Auto debit option without my knowledge, during Covid-19 lockdown I opted for moratorium but still my my mobile is locked by DMI.. After paying the EMI on May 4th I unlocked my mobile but now the company says they haven’t received my payment and sent me 3 different payment statement by DMI.. I tried to contact them for the past 2 month through customer care number and given email by the company..

There was no response from DMI finance till date other than greeting my mail.. I have tried all possible ways to get a reply from DMI but am no way near to contact them..

Image Uploaded by R. Krishnamoorthy:

Payment issue and Auto debit fraud

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